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Refund Policy
Refund & Exchange Policy
General Policy
All products are carefully checked before dispatch. We do not offer refunds once the order is placed and processed.
If any return it should be raised within 7 working days
Eligibility for Exchange
Exchange will be considered only in the following cases:
• Wrong product delivered
• Product received in damaged condition
Exchange and replacement product will be delivered to your location within 7 working days
Mandatory Proof
To request an exchange, customers must provide:
• Unboxing video (without cuts)
• Product images clearly showing the issue
• Order details or invoice
Conditions for Exchange
• Product must be unused and in original condition
• Original packaging must be intact
• Request must be raised within 48 hours of delivery
Non-Eligible Cases
Exchange or refund will not be accepted for:
• Normal wear and tear
• Color variation due to lighting or screen differences
• Change of mind after purchase
Refund Policy
If any refund approved by the company it will be credited within 7 working days to your originial source account
Contact for Support
Email: shinebrightwithmaayai@gmail.com
Phone: +91 9342185269
WhatsApp: +91 9343185269
